Virtual refers to the number that is free from any location restriction. This service is cloud-based which allows making calls over the internet and receiving them. The virtual office phone system is also not bound to any device or a particular type of number, making it easier to replace the traditionally used landline-based numbers.
No requirement of hardware, no physical restriction, no need for maintenance and no connectivity issues are why VoIP office phone services have been preferred globally. You need a good internet connection and a device of your own choice to pick a call. You can even limit your hours of attending a call, a required feature in the business industry.
Working Of Virtual Office Phones
VoIP office phone numbers do not require any sim card to operate or require any particular physical residence. Conversion and transmission of signals are done effectively through the internet, making it possible to call over the internet. As the internet is becoming faster with the passing day, the services are becoming advanced at the same pace.
VOIP – Voice Over Internet Protocol
Voice over internet protocol is the main reason why the concept of virtual phone numbers is so successful. Establishing a connection is required when a virtual call is made, which is done by the VoIP office phone services. The data, which is in the form of voice, has to travel through the internet, so it is divided into small packets of information for easy transmission.
Once the data is received on the other side, the packets integrate to form the original information. These small packets of data are special codes designed in such a form to ensure security. The data is encrypted. Hence the privacy and security are maintained.
Call routing is managing and distributing incoming calls, following the given set of criteria. Virtual office phone services are connected to a series of servers that ensure the routing of calls is done perfectly. The management of these servers is the provider's duty, ensuring to give the best experience to its user. Routing the call to other attendants or calling on the additional number provided are the services under call routing.
Forwarding calls with a virtual office phone is relatively more straightforward if the attendee of the call is unable to attend it at the particular moment. The caller does not need to hang up to dial any other number as the additional numbers are already provided and automatically dialled in case of getting no response. Furthermore, calls can be forwarded to multiple devices, allowing a few people to pick them up.
The working of the virtual office phone services seems like a more manageable process though it is backed by a lot of hard work put in by the service provider. Availing of these services is a lot easier than working these services. One can quickly get the hang of it as making calls is not much different than doing it on any other calling device.